United & Lifelock
I have an old iphone that I want to use through my home Wifi for skyping and zooming (www.zoom.us). It is not connected at all to the phone network system.
The phone worked fine for a while for my limited purposes, but just this morning, it gave me a message "Activation Required" to which I had to provide my apple ID and password. This happened after ignoring messages that were reminding me to enter a password to the apple account.
(My phone's start button is broken, so I couldn't restart it.)
I didn't remember my password. The following is what I was told by the customer service representative.
Go to appleid.apple.com
Forgot Apple ID or password?
Enter your Apple ID to get started.
You will be going through the pages where you are expected to enter information regarding i-phone. Most of these options require that you are an active i-phone user or you have an Apple device. I don't, which is why I had to call Apple. If you look close, there is an option (not highlighted by a big icon, so it's easy too miss) for people who don't use any apple products. Just find that and follow instructions. They will automatically text you a code to your current phone and you will be entering that to the website form.
The activation of a new password will be about 24 hours and this is where I am now.
To get a telephone support (like I did to get information), you will have to navigate from this page. You enter your phone number and they will call you in two minutes.
-- October 17th, 2018
I dropped my Samsung Phone and broke it. I was planning to buy a new phone anyways, so I ordered a ESSENTIAL phone on Amazon. The price was $340 plus tax, which was substantially cheaper than an i-phone or a Samsung phone (price range $800-$1000). If you directly order it from Essential website, the price is $499 and the phone comes with accessories (click here).
I always bought my phones at a Verizon service vendor, but my cousin assured me that buying a smartphone online is easy. My cousin also told me that ESSENTIAL phones are made by Andrew Rubin who created the android OS system. Their website was sharp looking and Internet reviews were positive. One review said that Essential phones are compatible with my phone provider, Verizon. To state my conclusion first:
When the Essential phone arrived the next day, I took out the SIM card out of my old Samsung Galaxy S4. I had to flip the backside panel open using a sharp object (I used the IFIXIT driver kit tool). With the new phone, I pressed the SIM card slot inward till it popped out.
The SIM card was larger than the nano SIM card required by Essential ph-1. Following the Internet discussion, I cut the plastic part of the card to make it small. I didn't use the size template that people said one should use. I just used a pair of scissors. I cut it too small, so I put a Scotch tape on the back of the SIM card to stick it to the slot firmly. I didn't want the tape to touch the golden side of the SIM card too much, but my understanding is that the only essential part is the center part of the gold side.
I thought hard about which side should be up, but the card can fit into the slot only in one way (because one corner of the card and the slot are both diagonally cut and they only match in one way/direction).
The phone did not start working immediately. I took the SIM card out and put it back a couple of times. At one point the phone started receiving texts. I was also able to send texts. The phone still did not work. It started working when I followed the Internet instruction "Disable Enhanced 4G LTE Mode." This option was somewhere in the setting.